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Attention Windows computer users with an older Silhouette machine

January 14, 2020 By Cindy Eckhoff 8 Comments

connection problems with Cameo

If you use one of the earlier machine models with a Windows 10 computer, you may have noticed recently that you can't get your software to recognize your machine through the USB cord. You get a message such as "Connect a machine," "Could not … [Read more...]

Filed Under: Announcements, Machines Tagged With: Cameo, connect, firmware, Portrait, quickutz, sd

Cut Doctor: Lesson 22 — Problems with incomplete cuts or at the end of the cut

March 8, 2019 By Cindy Eckhoff Leave a Comment

Some diseases you get as a baby, some as an adult, some as a senior. Basically, you can get sick throughout your entire life. In the same way, you can run into cutting woes at any point in the process. Today, we're going to focus on problems that … [Read more...]

Filed Under: Cutting, Machines, Silhouette Studio Software Tagged With: auto save, blade, bluetooth, cancel, cut, cut doctor, feed, firmware, incomplete, mat, packet size, pause, queue, recovered, usb

Cut Doctor: Lesson 18 — When the machine starts cutting in the wrong place

February 7, 2019 By Cindy Eckhoff Leave a Comment

cameo 1 load media wrong

The Cut Doctor is in! We're back for our second lesson in troubleshooting cuts on your Silhouette machine. This time we're looking at symptoms at the onset of a cutting disease. Let's look at some reasons your machine may start cutting in the wrong … [Read more...]

Filed Under: Cutting, Machines Tagged With: cut doctor, cut settings, emboss, firmware, flip, htv, load, mat, mirror, usb

Help! My machine is cutting in the wrong place!

February 7, 2018 By Cindy Eckhoff Leave a Comment

UGH! It’s SO frustrating when your Cameo machine doesn’t do what you want, right? It's such a great machine we expect it to be able to read minds. One of the most annoying things is when it’s cutting in the completely wrong place. There are several … [Read more...]

Filed Under: Cutting Tagged With: bluetooth, calibration, cancel, cancelling, cord, cutting in wrong place, firmware, load, loading, mat, pause, pausing, power, Print and Cut, registration marks, test cut, usb

Before You Begin series #9: Firmware updates

September 26, 2017 By Cindy Eckhoff Leave a Comment

cameo firmware update

If you have a Cameo 2, 3 or 4, Portrait 2 or 3, or Curio machine, you need to know about firmware. Just like computers have software programs to run them, machines have firmware. Firmware helps the machine communicate correctly with your computer. If … [Read more...]

Filed Under: Machines Tagged With: before you begin, firmware

Before you begin series #8: Opening the box and getting to know the machine (Cameo)

September 25, 2017 By Cindy Eckhoff Leave a Comment

cameo foam

It's an exciting day! You’ve got your software and materials ready to go so it’s finally time to set up your machine. I’m going to walk you through each step of unboxing everything and getting ready to cut. Note: This post contains affiliate links. … [Read more...]

Filed Under: Machines, Tools and Accessories Tagged With: arrows, bluetooth, Cameo, cords, crosscutter, cutting strip, firmware, lcd screen, machine, mat support, motor, packing tape, roller bar, rollers, serial number, springs, storage, tools, warranty

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